Customer Service Representative

3 weeks ago


Platteville, Wisconsin, United States L&M Corrugated Container Corporation Full time
Job Summary

L&M Corrugated Container Corporation is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities

• Provide timely and effective support to customers via phone, email, and other communication channels
• Respond to customer inquiries and resolve issues in a professional and courteous manner
• Collaborate with internal teams to resolve customer complaints and concerns
• Maintain accurate records of customer interactions and issues
• Develop and implement solutions to improve customer satisfaction and loyalty

Requirements

• 1+ year of experience in a customer service role, preferably in the manufacturing industry
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Proficiency in customer service software and technology
• Bachelor's or Associate's degree in Business, Communications, or related field

What We Offer

L&M Corrugated Container Corporation offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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