Client Support Specialist
2 weeks ago
Position: Not Specified
Company: Theclm
Role Overview:
We are seeking a dedicated Customer Service Representative to enhance our agency's service delivery. This role is ideal for individuals who thrive in a dynamic environment and possess a strong service-oriented mindset.
Key Responsibilities:
- Provide comprehensive support to agents and clients, managing inquiries related to insurance services, quotes, and licensing.
- Assist in the coordination of complex accounts, ensuring all client needs are met efficiently.
- Engage in proactive communication to facilitate smooth operations and enhance client satisfaction.
Work Environment:
This position offers a flexible work schedule, allowing for a combination of in-office and remote work. Enjoy a balanced work-life dynamic while contributing to a stable and reputable organization.
Qualifications:
- Strong motivation and a proactive approach to problem-solving.
- Exceptional verbal and written communication skills.
- Experience in customer-facing roles, preferably within the insurance sector.
- Willingness to obtain necessary licensing within the initial employment period.
Compensation and Benefits:
We offer a competitive salary range along with a comprehensive benefits package, including:
- A structured workweek of 37.5 hours.
- Company-sponsored professional development opportunities.
- Paid vacation and sick leave.
- Wellness programs and gym subsidies to promote a healthy lifestyle.
About Us:
Theclm is committed to delivering specialized insurance solutions tailored to meet the needs of our clients. We value education, community involvement, and the contributions of our team members. If you are passionate about helping others and seeking a rewarding career, we encourage you to explore this opportunity.
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