Asset Recovery Advisor I

Position Title: Asset Recovery Advisor

Company: Canandaigua National Bank & Trust Co

Location: Pittsford, NY

Role Summary:

The Asset Recovery Advisor plays a crucial role in managing the recovery of financial assets associated with Consumer Loans. This position involves providing guidance to clients and negotiating payment plans for accounts that are overdue or in default. Adhering to established operational protocols and regulatory standards is essential, as is effective communication with management and team members regarding objectives and factors influencing the recovery process. The advisor will also be responsible for preparing various documentation and reports as required.

Key Qualifications for Success:

While a high school diploma is preferred, an effective Asset Recovery Advisor will possess the following attributes:

• Strong attention to detail, with the ability to work independently and collaboratively.
• Problem-solving skills with a knack for innovative solutions.
• Excellent communication skills, capable of conveying information clearly and assisting others in understanding processes.
• Knowledgeable in laws pertaining to collections and bankruptcy, with the ability to apply this knowledge effectively.
• Proficient in drafting professional correspondence, including memos and emails.

What Success Looks Like in the First Year:

• Gathering and analyzing data from various reports related to overdue loans, late fees, and account overdrafts.
• Advising borrowers on their options for bringing accounts up to date and recommending loan restructuring when necessary.
• Authorizing extensions on consumer loans when appropriate.
• Collaborating with community offices to enhance collection efforts based on available data.
• Referring problematic accounts to external agencies for further collection actions.
• Collecting outstanding taxes on bank-owned properties.
• Achieving recovery targets and contributing to departmental objectives.
• Providing regular updates and reports to the Resource Recovery Manager and other relevant parties.

Why Choose Canandaigua National Bank?

At Canandaigua National Bank, we are committed to Investing in You. Our corporate culture is built on seven Core Values: Honesty and Integrity, Responsibility, Teamwork, Respect, Innovation, Professionalism, and Commitment. We strive to foster a passionate workforce and offer a range of benefits, including:

• Comprehensive medical, dental, and vision coverage options.
• Paid holidays, vacation, and sick leave.
• Retirement plans including 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
• Opportunities for training and professional development.
• Tuition assistance programs.
• Community volunteer initiatives.
• A recognized wellness program promoting work-life balance.
• Banking benefits and discounts.

Our mission is to ensure the growth and prosperity of our bank, employees, and community for generations to come. What distinguishes us from other financial institutions is the dedication and quality of our team members. We have cultivated a diverse workforce focused on delivering exceptional service to our clients.

As a community-focused, full-service financial institution, Canandaigua National Bank & Trust Co is Investing in You. Join us to be part of something meaningful.

Compensation:

The hourly wage for this role ranges from $21.50 to $23.50, with the final salary determined by various factors including experience, qualifications, and performance expectations.

Canandaigua National Corporation and its subsidiaries promote diversity in the workplace and are proud to be an Equal Opportunity Employer.