Food and Beverage Service Associate
3 days ago
Job Summary:
As a Food & Beverage Cashier at WarHorse Casino, you will be responsible for delivering exceptional guest experiences, managing food and beverage orders, maintaining health standards, and providing outstanding customer service. Your primary goal will be to ensure that every guest leaves our casino satisfied and eager to return.
Key Responsibilities:
1. Create a welcoming atmosphere for all guests, taking orders and filling food and beverage requests accurately and efficiently.
2. Maintain a clean and organized workspace, adhering to health code standards and departmental expectations.
3. Provide prompt, friendly, and quality service to all guests, ensuring a positive experience in our casino.
4. Comply with cash-handling procedures, maintaining accurate records and handling cash transactions with precision.
5. Stay up-to-date on all menu items, reviewing orders with guests to ensure accuracy and making recommendations based on preferences.
6. Develop a deep understanding of guests' preferences, making tailored recommendations and providing exceptional service.
7. Collaborate with colleagues to achieve team goals, maintaining a positive and supportive work environment.
Requirements:
1. Must be at least 19 years old and hold a high school diploma or equivalent.
2. Previous server and customer service experience is highly preferred.
3. Ability to interact with mobile devices and touch screen technology is essential.
4. Demonstrates commitment to guest service excellence and ethical conduct.
5. Ability to work varying schedules, reflecting the business needs of the property, is required.
6. Certification in Food Handler, ServSafe, and TIPS Alcohol Certification is a plus.
Why Work with Us?
WarHorse Casino is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We offer competitive compensation, opportunities for growth and development, and a dynamic work culture that values teamwork and excellence.
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