Senior Clinical Operations Director
2 days ago
We are seeking an experienced Senior Clinical Operations Director to lead our Dual Eligible Programs team. This is a key role within our organization, and the successful candidate will have the opportunity to make a significant impact on the delivery of high-quality care to our members.
About the RoleThe Senior Clinical Operations Director will be responsible for overseeing the daily activities of our D-SNP Care Management team, ensuring that all workflows are documented and focused on quality improvement. You will provide direct oversight and guidance to Clinical Supervisors and other staff, creating a high-performing team through coaching and setting personal and department goals.
This is a hybrid position based in our Downtown San Francisco office, requiring onsite presence at least 4 days per month. The ideal candidate will have experience with D-SNP Care Management program development and evaluation, as well as strong leadership skills and a passion for delivering high-quality care.
Key Responsibilities- Oversight and performance management of the D-SNP Care Management team
- Provide direct supervision and guidance to Clinical Supervisors and other staff
- Develop and implement quality improvement initiatives
- Ensure compliance with regulatory requirements and accreditation standards
- Collaborate with cross-functional teams to achieve business objectives
- Current State of California RN license to practice without restriction; bachelor's degree in nursing required
- 3+ years of experience within a managed care setting
- 3 years of demonstrated leadership experience in a supervisory or team lead role
- Experience with D-SNP Care Management program development and evaluation
San Francisco Health Plan offers a competitive salary range of $140,000 to $154,000 annually, commensurate with experience. In addition to a comprehensive benefits package, including health, dental, and vision insurance, we offer retirement savings options, paid time off, and opportunities for professional growth and development.
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