Customer Service Representative
1 day ago
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Revolution. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and driving sales growth.
Responsibilities
- Provide timely and effective support to customers via phone, email, and chat
- Resolve customer complaints and issues in a professional and courteous manner
- Upsell and cross-sell products and services to customers
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Stay up-to-date on product knowledge and industry trends to provide expert advice to customers
- Meet or exceed sales targets and customer satisfaction goals
- Participate in ongoing training and development to improve skills and knowledge
Requirements
- AA degree and/or equivalent business-related experience
- 3+ years of experience in customer service
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficient in MS Word, Excel, and EDI software
About Revolution
At Revolution, we empower businesses and consumers to contribute to a better future through sustainable loop plastic solutions. Our unique, circular approach results in sustainable products and services that effectively meet the needs of businesses today, while helping prepare them for tomorrow.
What We Offer
- Competitive pay with good benefits and growth opportunities
- A collaborative and positive team culture
- Opportunities for professional growth and development
Equal Opportunity Employer
Revolution welcomes diversity and is an Equal Opportunity/Affirmative Action Employer – Minority / Women / Disability / Veteran and other protected categories are always encouraged to apply.
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