Customer Experience Specialist

4 days ago


San Mateo, California, United States PMT Management Full time

PMT Management is seeking a highly skilled Customer Experience Specialist to join our team. In this role, you will be responsible for developing daily strategies to optimize client CRM and drive profitability.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. As a Customer Experience Specialist, you will engage with consumers, offering friendly and helpful assistance with product inquiries. You will also navigate challenging customer questions with a solution-oriented approach.

This position requires excellent communication skills, an outgoing personality, and the ability to multitask efficiently and prioritize tasks effectively. 1-5 years of customer service experience, demonstrating proficiency in negotiation and upselling, is preferred.

We are a culture-forward business management firm that values diversity, inclusivity, and professional growth. Our company prioritizes our team members' well-being and invests heavily in their training and development.



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