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Store Operations Manager

2 months ago

South Elgin, Illinois, United States Ross Dress for Less Full time
Job Description

**Job Title:** Store Operations Manager

**Job Summary:** We are seeking a highly skilled and experienced Store Operations Manager to join our team at Ross Dress for Less. As a Store Operations Manager, you will be responsible for leading all aspects of store operations, including staff management, customer service, and inventory management.

Key Responsibilities:

  • Staff Management: Recruit, train, and develop a team of sales associates and management staff to ensure excellent customer service and sales results.
  • Customer Service: Ensure that all customers receive a positive and personalized shopping experience, and that all customer complaints are addressed promptly and professionally.
  • Inventory Management: Manage the receipt, storage, and display of merchandise to ensure that it is accurately priced, properly displayed, and easily accessible to customers.
  • Expense Control: Manage store expenses, including labor costs, inventory costs, and other operating expenses, to ensure that they are within budget.
  • Loss Prevention: Implement and maintain effective loss prevention measures to prevent theft and shrinkage.
  • Store Maintenance: Ensure that the store is clean, well-maintained, and visually appealing, and that all equipment and fixtures are in good working order.

Requirements:

  • Experience: 5+ years of retail management experience, preferably in a similar role.
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
  • Education: High school diploma or equivalent required, bachelor's degree preferred.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs and career advancement opportunities.
  • Collaborative Work Environment: We have a collaborative and supportive work environment, with a team of experienced and dedicated professionals who are passionate about delivering excellent customer service and driving business results.