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Claims Administration Specialist

2 months ago

Apopka, Florida, United States Hydradry Inc Full time
Job Overview

The Claims Administration Specialist is responsible for overseeing the processing of claims at Hydradry Inc. This role involves liaising with insurance providers and adjusters to track the progress of claims and manage supplemental payments.

Key Responsibilities:

  • Examine insurance breakdowns, submit supplements, and engage with insurance companies.
  • Coordinate with various departments for necessary insurance clarifications.
  • Collaborate with the accounting team to streamline collections.
  • Maintain comprehensive daily records.
  • Generate invoices utilizing Xactimate estimating software.
  • Evaluate customer balance statements to ascertain outstanding amounts.
  • Disseminate information to insurance companies and adjusters.
  • Compile final documentation and manage collections.
  • Handle phone inquiries and support all departmental functions.
  • Engage with homeowners regarding insurance matters and collections.

Qualifications:

  • High School Diploma or Equivalent.
  • Minimum of 1-2 years in Customer Service and Computer Proficiency.
  • Previous Experience with Insurance Policies.
  • Experience in Insurance Collections.
  • Effective communication skills with homeowners and insurance adjusters, both in-person and via phone.
  • Knowledge of roofing, Florida Building Code, and insurance principles is advantageous.
  • Familiarity with Xactimate, Mica, Housecall Pro, and Contents Track.

Company Commitment:

Hydradry Inc is dedicated to providing an exceptional employee experience that leads to satisfied customers. We promote an environment that is inclusive, collaborative, and positive, encouraging our employees to achieve their personal and professional aspirations.

Equal Opportunity Employment:

We offer equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Compensation: Competitive pay based on experience.

Benefits Include:

  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Holiday Pay

Work Schedule:

  • 8-hour shifts
  • Monday to Friday

Work Environment:

  • In-person
  • Office setting

Education Requirements:

  • High school diploma or equivalent (Preferred)

Experience Requirements:

  • 1 year in Construction or Home Improvement Industry (Preferred)
  • 1 year with Insurance Policies (Preferred)
  • 2 years in Customer Service (Preferred)
  • 2 years of Computer Experience (Preferred)
  • 1 year in Insurance Collections (Preferred)

Work Location: In-person