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Hybrid Phone Triage Registered Nurse, Family Medicine- Northampton
2 months ago
Job Summary
We are seeking a skilled and compassionate Registered Nurse to join our Family Medicine team in Northampton. As a Hybrid Phone Triage RN, you will play a critical role in providing exceptional patient care and support to our patients and families.
About Us
Brigham and Women's Hospital is a leading academic medical center dedicated to delivering world-class patient care, advancing medical research, and educating the next generation of healthcare professionals.
Job Responsibilities
- Provide phone triage and support to patients and families, utilizing clinical protocols and expertise to address their concerns and needs.
- Coordinate patient care and services, including appointments, pre and post-procedure care, urgent care, inpatient admissions, prescription refills, and test results.
- Collaborate with healthcare teams to ensure seamless patient care and communication.
- Participate in quality improvement initiatives to enhance patient outcomes and experiences.
Requirements
- Graduate of an accredited Registered Nursing program required.
- Current Massachusetts licensure as an RN required.
- Current American Heart Association BLS certification required.
- Family Medicine/Primary Care Nursing experience preferred.
What We Offer
Brigham and Women's Hospital offers a competitive compensation and benefits package, opportunities for professional growth and development, and a collaborative and supportive work environment.
