Refugee Case Manager Position

4 weeks ago


Port Arthur, Texas, United States Gulf Coast JFCS Full time

Job Summary:

The Refugee Case Manager is a vital role at Gulf Coast JFCS, responsible for providing essential services to refugees and eligible clients to achieve self-sufficiency and integration into life in the United States.

Key Responsibilities:

  • Enroll eligible clients by conducting necessary forms and providing orientation to newly enrolled clients.
  • Assist refugees in developing individualized service plans to achieve self-sufficiency.
  • Conduct quarterly assessments of Career Development Plans and provide case management to refugees enrolled in the program.
  • Determine needs for medical, legal, mental health, educational, and social services and assist clients with enrolling in services aligned with their Service Plans.
  • Assess client transportation needs and provide transportation as needed, accompanying refugees to appointments.
  • Maintain and document case files for each client in accordance with funder regulations and agency requirements.
  • Prepare and document financial assistance provided towards client goals and complete funder and agency forms.
  • Ensure grant guidelines are followed, and deadline dates are met, performing other related duties as requested by the Program Manager and Director of Refugee Services.

What We Offer:

  • $21.15 per hour
  • 15 PTO Days per year
  • 13 Paid Holidays
  • Medical, Dental & Vision insurance
  • Healthcare Concierge
  • Financial Wellness Program
  • Dependent Care Flexible Spending Account
  • Immediate eligibility for 403b Savings Plan with 25% match
  • Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
  • Paid Life/AD&D insurance
  • Pet, Legal, and Identity Theft programs
  • Continuous training and professional development opportunities
  • Mileage Reimbursement
  • An opportunity to make a difference in the lives of children and families.

Requirements:

  • Bachelor's degree in education, human services, or a related field preferred
  • Previous experience working with refugees and immigrants preferred
  • Two (2) years' of successful relevant experience, or a combination of education and life experience required
  • Cross-cultural experience or cultural diversity training required
  • Bilingual, preferably in languages most spoken by clients (Spanish, Dari Pashto, Creole)
  • Must have a valid drivers' license and proof of auto insurance coverage

About Us:

Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health to job and employment transition, housing, food, transportation, or home care assistance for the elderly.

We offer an opportunity to gain field experience and direct client contact hours for both Bachelor's and Master's level practicum and internships. For license-eligible candidates, we provide individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.

Gulf Coast JFCS is an equal opportunity employer committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. We will not tolerate discrimination against our employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers' compensation status, or any other characteristic protected by federal, state, or local law.


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