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Records Management Specialist

2 months ago


Rockville, United States Planet Depos Full time

The Document Control Technician plays a crucial role in managing both physical and digital documentation. This position involves overseeing the organization, scanning, verification, printing, and distribution of transcripts and exhibits. The specialist will also provide essential administrative support through various clerical tasks while maintaining effective communication and collaboration with other departments.

KEY RESPONSIBILITIES:

  • Organize and monitor all electronic and physical exhibits
  • Return scanned original documents to clients in a timely manner
  • Perform scanning, OCR, and quality assurance on hard copy documents following established protocols
  • Ensure proper filing and management of all digital exhibits within case folders
  • Maintain physical document retention systems
  • Prepare, bind, and send transcripts as required
  • Handle bulk orders for hard copy transcripts and exhibits
  • Prioritize and manage requests for exhibit processing and shipping in accordance with departmental standards
  • Regularly update Transcript Production and Client Services teams on exhibit statuses
  • Respond promptly to communications in the team inbox
  • Document all procedural steps taken for each exhibit or transcript in the company database
  • Adhere to specific job or client-related instructions
  • Maintain a clean, organized, and well-stocked office environment
  • Ensure a secure workspace with a clear chain of custody for confidential materials
  • Uphold confidentiality regarding all case and client information
  • Manage incoming mail and packages, distributing them to relevant departments as necessary
  • Perform additional duties as assigned

WORK ENVIRONMENT:

This position is based in an office setting.

WORK SCHEDULE:

Standard hours are from 11:00 AM to 7:00 PM EST.

COMPENSATION:

The hourly wage for this position ranges from $20 to $21.

BENEFITS OFFERED:

  • Medical Insurance
  • Dental Coverage
  • Vision Insurance
  • Voluntary Life Insurance Options
  • Long-Term Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Maternity Leave

QUALIFICATIONS:

  • Exceptional attention to detail
  • Strong communication and interpersonal skills
  • Ability to adapt to changing work schedules and tasks
  • Proactive problem-solving abilities
  • Experience working in a confidential and professional environment
  • Comfortable with sensitive subject matter

EOE M/F/D/V