Global Client Growth Specialist
3 weeks ago
We are seeking a highly motivated and results-driven professional to drive client satisfaction, retention, and growth of Small to Medium Business (SMB) clients using our payment and workforce management solutions to scale their business globally.
Key Responsibilities:- Manage and strengthen high-value client relationships to achieve retention targets
- Persuade clients of the benefits of sending all of their payments to international service providers using Payoneer
- Review and propose process improvements that drive client retention and market penetration
- Maintain all activities within our CRM systems
- Work with internal teams to deliver results for customers
- 4+ years of account management, business development, or relevant experience in Fintech/SaaS
- Bachelor's Degree
- Strong written and verbal communication skills
- Genuine comfort with phone-based sales and holding a quota
- Track record of meeting and exceeding business established goals
- Ability to make decisions in a changing environment, anticipate future needs, and drive results
- High level of organization and focus and ability to work under pressure
- Desire to drive meaningful organizational change
- Experience in Payments or Banking industry
- Experience with Workforce Management solutions
- Experience using Salesforce or a similar CRM system
- Outstanding medical, dental, and vision insurance (individual plan 100% covered) HSA and FSA
- 401K with employer match
- Employee Stock Purchase Plan (ESPP)
- Fitness/Wellness reimbursement
- Generous PTO, paid holidays, and parental leave
- Learning and development opportunities
- Flexible work from home schedule
- Volunteer activities
- Fun office culture with supportive leadership
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