Healthcare Navigator

7 days ago

Monterey, California, United States Insight Global Full time
Job Title: Healthcare Navigator

Insight Global is seeking a skilled Healthcare Navigator to join our team. As a Healthcare Navigator, you will work directly with members to help them navigate healthcare ecosystems to promote mental, physical, and social wellness.

Responsibilities:

  • Engage the community, actively leading membership enrollment, and responding to inquiries from prospective members to guide them through the enrollment process.
  • Actively engage with a panel of assigned members, to help them increase their health literacy.
  • Collaborate with a multidisciplinary team to care for a panel of patients, ensuring they are up to date on preventive measures and their care plans.
  • Provide care navigation, assisting members with appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, sharing information with the care team, and providing resources.
  • Co-develop care plans that address both clinical and social needs, understanding social determinants of health that are affecting the patient.
  • Screen individuals for Social Determinants of Health (SDoH) and refer them to community resources for services such as financial assistance, legal aid, housing, food, or education.
  • Coach patients using an action-planning model based on motivational interviewing techniques.
  • Document services provided in client records and required databases.
  • Communicate with patients via phone, video conference, and text messaging, involving other members of the multidisciplinary care team as needed.
  • Provide health education on acute and chronic disease management through various services, including presentations, workshops, trainings, and small group discussions.

Requirements:

  • 1+ years of working experience in health promotion or related job (community health, project coordination, social research, or administration in a healthcare setting).
  • Basic conversational Spanish-speaking skills (don't need to read/write it).
  • Comfortable working with multiple computer applications simultaneously.
  • Personal vehicle for transportation.
  • Valid CA driver's license.

Benefits:

  • Exact compensation may vary based on several factors, including skills, experience, and education.
  • Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
  • Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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