Global Logistics Executive

3 weeks ago


Torrance, California, United States Interplace Full time
Job Summary

Interplace is seeking an experienced Freight Forwarding Manager to lead our Trans Loading Operation group. As a key member of our operations team, you will be responsible for managing and overseeing the business, creating and maintaining SOPs, and developing standard problem-solving procedures.

Responsibilities:

  • Lead the Trans Loading Operation group, managing and overseeing the business to ensure timely and cost-effective execution of logistics tasks.
  • Develop and implement SOPs and train employees on new procedures to improve efficiency and reduce errors.
  • Work closely with customers and vendors to troubleshoot issues and resolve customer claims and complaints.
  • Prepare and submit proposals and service quotes for business related to Trans Loading and Land Transportation.
  • Maintain accurate records and data within AIOS and other work-related systems.
  • Draw up and manage budgets for the Trans Loading Operation group, monitoring expenses and analyzing results.
  • Collaborate with colleagues to develop and implement strategies to increase sales and profitability.
  • Conduct regular customer satisfaction surveys to understand customer needs and preferences.
  • Negotiate and complete contracts/agreements with vendors for transportation and customs formalities.
  • Hold regular meetings with contracted partners to review contracts and discuss business trends.
  • Stay up-to-date on company policies and procedures, and provide training to employees as needed.
  • Evaluate employee performance and maintain work schedules to ensure optimal productivity.
  • Perform special projects and other duties as assigned by management, including business trips and client visits.

Requirements

This role requires over 10 years of experience in international freight forwarding and a High School Diploma or GED. The estimated salary for this position is $80,000 - $110,000 per year, depending on experience and location.



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