High-End Computer Specialist
15 hours ago
We are seeking an experienced High-End Computer Specialist to join our team at Performance Computer Group Inc. The ideal candidate will have a passion for technology and a talent for solving complex problems.
About the RoleThe Computer Technician role is responsible for diagnosing and resolving issues related to computing hardware. This includes performing comprehensive computer repairs, conducting on-site installations, and building high-performance custom computers.
Responsibilities:
- Perform comprehensive computer repairs, both hardware and software, with meticulous attention to detail.
- Conduct on-site installations solo, ensuring proper setup and configuration of computer systems.
- Build high-performance custom computers tailored to meet customers' specific needs.
- Provide outstanding customer service, effectively communicating technical information to non-technical individuals.
- Troubleshoot network-related issues, including all 7 layers of networking, to ensure seamless functionality and support.
- Collaborate with the team to develop innovative solutions and stay up to date with the latest trends.
- Maintain accurate records of repairs, services, and customer interactions.
To be successful in this role, you will need:
- Expert level proficiency in computer repairs and building, with a strong attention to detail, experience in a similar role is required.
- Demonstrated a good understanding and experience with the 7 layers of a network.
- Excellent problem-solving skills and the ability to diagnose and resolve technical issues effectively.
- Strong knowledge of computer hardware, software, and peripherals.
- Exceptional communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
- A customer-oriented approach and a passion for delivering outstanding service.
- Proven ability to work independently and in a team environment.
- Attention to detail and ability to manage multiple tasks simultaneously.
We offer a competitive salary of $80,000 - $110,000 per year, opportunities for professional development and training, employee discounts on custom-built PCs and accessories, and a dynamic and innovative work environment.
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