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Store Environment Team Member

2 months ago

Canandaigua, New York, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and detail-oriented Store Environment Team Member to join our team at Michaels Stores. As a Store Environment Team Member, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises. You will also be responsible for delivering friendly customer service, helping customers shop our store and find what they're looking for.

Key Responsibilities
  • Cleaning and Maintenance: Collects and disposes of trash following approved procedures, dusts and damp mops floors following approved procedures, moves equipment and products for proper cleaning and places products back in correct placement, cleans assigned areas with the use of assigned materials and equipment, and deep cleans key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
  • Customer Service: Provides a fast and friendly check out experience, executes cash handling to standards, engages customers on benefits of Rewards program and Private Label Credit Cards and completes enrollments, assists with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS), and participates in the truck un-load, stocking, and planogram (POGs) processes.
  • Adherence to Company Policies: Adheres to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements, executes Company policies and standards, and maintains positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization's vision and values.
Preferred Qualifications
  • Retail and/or cleaning experience preferred.
Work Environment
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
Equal Opportunity Employer

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL).