Business Intelligence Analyst

4 weeks ago


Anaheim, California, United States PACSUN Full time
About the Role

Pacsun is seeking a detail-oriented Business Intelligence Analyst with a deep understanding of the apparel retail industry and exceptional data analytics skills.

The ideal candidate will have hands-on experience with MicroStrategy and Manhattan Active Omni Supply Chain Intelligence and demonstrate strong ability to bridge the gap between business stakeholders and technical teams.

Key Responsibilities
  • Gather Business Requirements

Work closely with cross-functional teams, including merchandising, planning, inventory management, product development, supply chain, store operations, finance and accounting, to gather and analyze business requirements related to retail data, reporting, and analytics.

Data Analysis & Insights

Analyze data to uncover trends, opportunities, and risks. Provide actionable insights that drive improvements in retail performance and merchandising strategies.

Reporting & Dashboard Development

Design, develop, and maintain customized reports in MicroStrategy and Manhattan Active Omni Supply Chain Intelligence that meet the specific needs of Pacsun's business teams, ensuring data accuracy and clarity.

Stakeholder Collaboration

Serve as the bridge between business stakeholders and technical teams, ensuring that reporting and BI tools align with business needs and objectives.

Data Integrity & Quality

Ensure the accuracy and integrity of retail data by working with IT and business teams to resolve data discrepancies and improve data quality across all BI systems.

Ad Hoc Reporting

Develop ad hoc reports and analyses to address specific business questions, providing timely and accurate insights to stakeholders.

User Training & Support

Train and support business users on BI tools and dashboards, ensuring they can effectively leverage data for decision-making and process improvements.

Continuous Improvement

Identify opportunities to enhance existing BI processes, tools, and reporting systems, and work with teams to implement improvements that boost efficiency and effectiveness.

AI & Advanced Analytics

Stay up-to-date with emerging trends in AI and advanced analytics, exploring ways to integrate innovative technologies into Pacsun's BI strategy to drive retail transformation.

Requirements
  • Bachelor's degree in Business Administration, Information Technology, Data Analytics, or a related field.
  • Minimum 3 years of experience as a Business Intelligence Analyst or similar role, specifically in retail.
  • Hands-on experience in reporting and analytics.
  • Excellent analytical and problem-solving skills with the ability to interpret complex retail data.
  • Proficient in Microsoft Office tools, including PowerPoint, Excel, Visio, and MS Project.
  • Strong communication skills (both oral and written), with the ability to effectively collaborate with business executives, stakeholders, and technical teams.
  • Experience leading meetings with cross-functional teams, including business leaders and technical resources.
Benefits

Pacsun offers a competitive salary range of $73,424 - $83,000, as well as a range of benefits, including:

  • Dog-friendly office environment
  • On-site cafe
  • On-site gym
  • $1,000 referral incentive program
  • Generous associate discount of 30-50% off merchandise online and in-stores
  • Competitive long-term and short-term incentive program
  • Immediate 100% vested 401(k) contributions and employer match
  • Calm Premium access for all employees
  • Employee perks throughout the year
Physical Requirements

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

  • While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
  • Ability to work in open environment with fluctuating temperatures and standard lighting.
  • Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
  • Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
  • Hotel, Airplane, and Car Travel may be required.


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