Customer Service Lead
3 weeks ago
About MOD Pizza
MOD Pizza is a fast-growing restaurant chain that's passionate about serving delicious pizzas and salads to our guests. We're looking for a talented Customer Service Lead to join our team and help us deliver an exceptional customer experience.
Key Responsibilities
- Lead by example and embody MOD's values and behaviors
- Help create a positive and welcoming atmosphere for our guests
- Coach and train team members to provide excellent customer service
- Partner with the General Manager to drive sales and growth
- Stay calm and focused in a fast-paced restaurant environment
Requirements
- Minimum 1 year of customer service or restaurant leadership experience
- Proven track record of successfully leading, coaching, and training front-line employees
- Ability to think strategically and act tactically
- Must be at least 18 years old
What We Offer
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Free food and beverages
- Discounted pet insurance and gym membership
- Free counseling sessions
- Medical, dental, and vision benefits
- 401(k) retirement plan
Join Our Team
At MOD Pizza, we believe in creating a world that works for and includes everyone. If you're passionate about delivering exceptional customer service and leading a high-performing team, we want to hear from you
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