Healthcare Relations Specialist

3 weeks ago


Alabaster, Alabama, United States HEART SOUTH CARDIOVASCULAR GROUP PC Full time
Job Overview

The Patient Services Coordinator serves as the vital first point of contact for Heart South. Utilizing wireless communication tools, it is essential to articulate clearly and maintain a professional demeanor while being mindful of the collaborative environment.

This role encompasses managing all incoming communications from patients, referring healthcare providers, hospital personnel, pharmacies, and affiliated clinics.

Responsibilities include coordinating both in-person and telehealth appointments with physicians and Nurse Practitioners.

Additionally, the coordinator will arrange in-house diagnostic testing, ensuring familiarity with the prioritization of tests and any necessary preparatory steps.

Another key duty involves relaying patient notes to triage nurses, which may pertain to patient concerns, medication refills, surgical clearances, and various inquiries.

Furthermore, the coordinator will verify the accuracy of the scheduling system against the calendar to ensure consistency and correctness.



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