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America's Auto Auction (AAA) is a comprehensive provider of used-vehicle auction services that facilitates the wholesale remarketing of pre-owned vehicles for business-to-business clients, playing a vital role in enhancing liquidity within the used car sales market.
AAA manages the buying and selling of used vehicles at physical auction locations across multiple states, as well as through digital platforms.
Our mission is clear and focused:
to deliver exceptional service and operational excellence for dealers and institutional clients. As we expand, we remain dedicated to our workforce and the communities we support.
If you are looking for a career with a company that prioritizes its employees, fosters growth, and offers a dynamic work environment, we encourage you to consider this opportunity.
We are currently seeking a Full-time Title Clerk. This role is essential for managing the transfer of titles from sellers to buyers.
The Title Clerk is accountable for the meticulous handling of all documentation related to titles to ensure compliance with DMV regulations.
This position demands a commitment to superior customer service.Key Responsibilities:
- Ensure timely, accurate processing of titles from sellers to buyers and manage all in-house titles prior to sale day.
- Oversee the ordering, processing, filing, copying, correcting, and mailing of titles with precision.
- Responsible for sending title lists to dealers via fax.
- Maintain a log of all title numbers in the AS400 system.
- Manage seller checks in exchange for completed titles and obtain signatures of receipt.
- Communicate with dealers regarding title readiness and overdue titles.
- Welcome dealers and provide assistance as needed.
- Handle phone inquiries promptly and professionally.
- Manage front counter operations and process payments after sales conclude.
- Compile reports following the completion of sales.
- Work effectively both independently and as part of a team.
- Perform additional duties as required.
Benefits:
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Flexible Spending Account (FSA)
- 401K Retirement Plan
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Life Insurance
- Accidental Death and Dismemberment Insurance
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Employee Assistance Program (EAP)
- Paid Holidays
- Paid Time Off
- Minimum of a High School Diploma; some college education preferred.
- Prior experience with titles is advantageous.
- Required previous office experience.
- Must be highly organized, self-motivated, and disciplined.
- Customer service orientation is essential.
- Proficiency in computer usage is necessary.
- Fluency in reading, writing, and speaking English is required.
- This role involves extended periods of desk work and frequent computer use.