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Operations Lead

2 months ago

Grand Rapids, Michigan, United States Aspen Dental Full time
{"title": "Supervisor", "description": "Aspen Dental Career Opportunities

At Aspen Dental, we put our patients first, offering a secure and stable work environment with a world-class dental service organization (DSO). Our comprehensive training program, competitive compensation, and flexible scheduling will help you thrive in your career.

As a Supervisor, you will report to the Manager and perform daily front office tasks and duties to create lasting impressions and build trust and loyalty with patients. You will participate in an eight-week training program to succeed in your role.

Key Responsibilities:
  • Provide exceptional patient service with compassion and care in accordance with patient needs, company policies, and government regulations.
  • Work collaboratively with the dental team to provide high-quality patient care.
  • Consult with patients on treatment options provided by the clinical team and verify insurance payment and collection.
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
  • Review data daily to evaluate the impact on the practice.
  • Oversee scheduling and confirming patient appointments.
  • Verify insurance payment, collection, balance nightly deposits, and credit card processing.
Requirements:
  • High school diploma or equivalent; college degree preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking and a premium on leveraging data.
  • Organized and detail-oriented.
  • Experience in sales.

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies, and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

", "lang_code": "en-US"}