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Customer Service Representative

2 months ago

Gilroy, California, United States Sherwin-Williams Full time
About the Role

This is a critical position that plays a key role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements. You will also be responsible for promptly resolving customer concerns, ensuring maximum client satisfaction, and maintaining the high quality and visual standards of our products and stores.

Key Responsibilities
  • Provide exceptional customer service, ensuring that customers have a positive experience in our stores.
  • Work closely with customers to understand their needs and provide expert advice on Sherwin-Williams products.
  • Recommend solutions that meet customer requirements, ensuring that they are satisfied with their purchases.
  • Promptly resolve customer concerns, ensuring that issues are resolved quickly and efficiently.
  • Maintain the high quality and visual standards of our products and stores, ensuring that they are presented in a professional and appealing manner.
What We Offer

At Sherwin-Williams, we believe in careers that grow with you. We provide opportunities for professional development, training, and advancement, as well as a competitive compensation and benefits package. We are committed to creating a diverse and inclusive workplace, where everyone has the opportunity to succeed.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you