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Pet Supplies Plus Team Leader

2 months ago

Sioux Falls, South Dakota, United States Pet Supplies Plus Full time
Job Description

**About Us**

Pet Supplies Plus is a leading retailer of pet food, supplies, and services. We are committed to providing exceptional customer service and creating a welcoming environment for pet owners and their furry friends.

**Job Summary**

We are seeking a highly motivated and experienced Assistant Store Team Leader to join our team. As a key member of our store leadership team, you will be responsible for assisting in the operational management of the store, promoting team member engagement and morale, and providing exceptional customer service.

**Key Responsibilities**

  • **Operational Management**
    • Assist in the day-to-day management of the store, including inventory management, customer service, and sales growth.
    • Ensure that all store policies and procedures are followed, including cleanliness, animal care, safety, and security.
  • **Team Member Engagement**
    • Assist in promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals.
    • Support the Store Team Leader in maintaining a fully staffed team and recruiting and onboarding for all levels in the store.
  • **Customer Service**
    • Provide exceptional customer service to pet owners and their pets, including greeting customers, answering questions, and making recommendations.
    • Assist customers with their purchases, including loading and unloading merchandise.

**Requirements**

  • 2+ years of experience leading a retail team
  • 4-year college degree or equivalent work experience
  • Microsoft Office knowledge is a must, as well as good communication skills
  • Ability to operate all equipment, including a forklift, to run the store
  • Ability to climb ladders, bend, kneel, and lift up to 50 pounds
  • Ability to work flexible schedules and have reliable transportation
  • Must pass the drug, background, and validated selection test, and be 18 years or older