DDI Systems Administrator
4 weeks ago
Job Summary:
The DDI Systems Administrator will provide technical support and maintenance for computer hardware, software, and network systems. This includes troubleshooting and resolving issues, installing and configuring new equipment, and performing routine maintenance tasks.
Key Responsibilities:
- Assist Field Technicians in resolving customer issues
- Provide installation, support, and maintenance for servers, printers, and other equipment
- Perform maintenance and technical support for network security applications
- Diagnose, troubleshoot, and repair Navy DDI problems
- Coordinate with equipment vendors to diagnose problems and install replacement components
- Assist Field Technicians and end-users with obtaining, installing, configuring, and repairing Information Management Systems and peripherals
- Install and configure new Navy DDI hardware and software
- Relocate, install, or retrieve Navy DDI computer equipment
- Provide help desk Tier 1 and Tier 2 support
- Support other 3rd party software in support of dental clinic operations
Requirements:
- Excellent verbal and written communication skills
- Ability to organize and facilitate planning and demonstrations
- Ability to track, manage, and ensure projects tasks are completed in a timely manner
- Strong commitment to providing quality service
- Excellent interpersonal, negotiation, and communication skills
- Excellent organizational, time management, and follow-through skills
- Ability to manage multiple competing priorities
- Strong analytical and follow-through skills
- Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments
- Ability to work well independently on defined tasks
- Ability to work well as part of a team
Travel Requirements:
This position will involve less than 10% travel.
Clearance/Citizenship:
Public Trust Tier-3. Must be US Citizen.
Location:
Lovell Federal Health Care Center (FHCC), North Chicago, IL 60064
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