Integration Systems Specialist

4 weeks ago


Charlotte, North Carolina, United States EDRAY Full time

About the Role:

The Integrations Engineer plays a vital part in ensuring seamless data exchange between our core platforms and external systems. This role involves acting as both an analyst and a Subject Matter Expert (SME) for integrations with key customers, vendors, and external platforms.

Key Responsibilities:

  • Serve as the primary engineer and SME for system integrations with key stakeholders.
  • Deliver functional and technical design documents across various logistics-driven processes and teams.
  • Effectively communicate designs and solutions in multiple forums to various audiences, relating technical solutions to business initiatives.
  • Manage third-party integration relationships to ensure quality-driven value.
  • Implement and support EDI/FTP integrations, ensuring seamless data exchange.
  • Design, develop, and maintain middleware business processes, including process orchestrations.
  • Develop and maintain web services/API integrations to enhance system connectivity, including the implementation of web API security standards such as OAuth, mutual authentication, and basic authentication.
  • Automate manual inbound data submission processes to improve efficiency.
  • Manage and maintain integration mappings and processes, including testing and troubleshooting in middleware tools, Azure App Services, and various technical landscapes.
  • Implement various EDI-based transactions, including customer onboarding, file or API integrations, and logistical technical interactions.
  • Collaborate with data services and operations teams to propose solutions and reduce or mitigate integration data errors.
  • Work with IT and Business Intelligence team members to establish effective process monitoring and reporting to meet and maintain integration and data quality SLAs.
  • Troubleshoot and resolve integration issues in a timely manner.
  • Provide ongoing support and maintenance for existing integrations.
  • Stay updated with industry trends and best practices in integration technologies.
  • Represent the company in an external-facing role during customer onboarding and third-party integration project discussions.
  • Design and implement various B2B solutions across multiple channels.

Requirements:

  • Proficiency with various file types, including EDI X12, JSON, and XML.
  • Minimum of 3 years of technical EDI development experience, including onboarding, mapping, and testing in a direct-connected environment.
  • At least 2 years of business analysis experience in API web services and web application integrations.
  • Minimum of 2 years of experience with Azure Web/App Services, including configuring, integrating, and governing.

About EDRAY:

EDRAY thrives in the most difficult part of the supply chain - the final mile at the ports. Through proprietary technology, processes, and most importantly - innovation, we work on your behalf with all stakeholders to keep your freight moving in the most efficient way possible.

Why EDRAY:

Join EDRAY and be part of a team that drives innovation in the supply chain industry. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a significant impact on our operations and client satisfaction.



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