Integration Systems Specialist
4 weeks ago
About the Role:
The Integrations Engineer plays a vital part in ensuring seamless data exchange between our core platforms and external systems. This role involves acting as both an analyst and a Subject Matter Expert (SME) for integrations with key customers, vendors, and external platforms.
Key Responsibilities:
- Serve as the primary engineer and SME for system integrations with key stakeholders.
- Deliver functional and technical design documents across various logistics-driven processes and teams.
- Effectively communicate designs and solutions in multiple forums to various audiences, relating technical solutions to business initiatives.
- Manage third-party integration relationships to ensure quality-driven value.
- Implement and support EDI/FTP integrations, ensuring seamless data exchange.
- Design, develop, and maintain middleware business processes, including process orchestrations.
- Develop and maintain web services/API integrations to enhance system connectivity, including the implementation of web API security standards such as OAuth, mutual authentication, and basic authentication.
- Automate manual inbound data submission processes to improve efficiency.
- Manage and maintain integration mappings and processes, including testing and troubleshooting in middleware tools, Azure App Services, and various technical landscapes.
- Implement various EDI-based transactions, including customer onboarding, file or API integrations, and logistical technical interactions.
- Collaborate with data services and operations teams to propose solutions and reduce or mitigate integration data errors.
- Work with IT and Business Intelligence team members to establish effective process monitoring and reporting to meet and maintain integration and data quality SLAs.
- Troubleshoot and resolve integration issues in a timely manner.
- Provide ongoing support and maintenance for existing integrations.
- Stay updated with industry trends and best practices in integration technologies.
- Represent the company in an external-facing role during customer onboarding and third-party integration project discussions.
- Design and implement various B2B solutions across multiple channels.
Requirements:
- Proficiency with various file types, including EDI X12, JSON, and XML.
- Minimum of 3 years of technical EDI development experience, including onboarding, mapping, and testing in a direct-connected environment.
- At least 2 years of business analysis experience in API web services and web application integrations.
- Minimum of 2 years of experience with Azure Web/App Services, including configuring, integrating, and governing.
About EDRAY:
EDRAY thrives in the most difficult part of the supply chain - the final mile at the ports. Through proprietary technology, processes, and most importantly - innovation, we work on your behalf with all stakeholders to keep your freight moving in the most efficient way possible.
Why EDRAY:
Join EDRAY and be part of a team that drives innovation in the supply chain industry. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a significant impact on our operations and client satisfaction.
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