Healthcare Liaison

2 weeks ago

Brooklyn Heights, Ohio, United States The MetroHealth System Full time
Job Summary

We are seeking a highly skilled and customer-focused Healthcare Liaison to join our team at The MetroHealth System. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support through telephonic enrollment, registration, and scheduling appointments for primary care patients. You will also process prescription refill requests, provide general telephone-based support to MyChart users, and obtain feedback for providers. If you are a team player with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Telephonically enroll, register, and schedule appointments for primary care patients into The MetroHealth System (MHS)
  • Process prescription refill requests
  • Provide general telephone-based support to MyChart users
  • Obtain feedback for providers and send patient requests to clinics throughout MHS
Requirements
  • High School Diploma or passage of a high school equivalency exam
  • 1 year of experience with call center support, patient registration, scheduling, assisting healthcare professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment
  • Customer-centric mentality with strong customer service experience
  • Effective written, verbal, and interpersonal communication skills
  • Ability to communicate with a variety of individuals and disciplines
  • Solid organizational skills
  • Ability to work independently and within a structured environment with a high degree of flexibility
  • Demonstrated PC proficiency, including the ability to enter data into a PC while talking on the phone
Preferred Qualifications
  • Fluency in writing, speaking, and interpreting both English and Spanish
  • Proficient knowledge of medical terminology
  • Knowledge of the Microsoft Office Suite of software, including Excel, Word, and PowerPoint
  • Knowledge of EPIC
  • Experience in sales

  • Healthcare Liaison

    2 weeks ago

    Brooklyn Heights, Ohio, United States The MetroHealth System Full time

    Job Title: Healthcare LiaisonAt The MetroHealth System, we are seeking a highly skilled and customer-focused Healthcare Liaison to join our team. As a key member of our healthcare team, you will play a vital role in ensuring seamless communication between patients, providers, and our organization.Key Responsibilities:Telephonically enroll, register, and...

  • Healthcare Liaison

    6 days ago

    Brooklyn Heights, Ohio, United States The MetroHealth System Full time

    Job Summary:The MetroHealth System is seeking a skilled Healthcare Liaison to join our team. As a key member of our healthcare team, you will be responsible for telephonically enrolling, registering, and scheduling appointments for primary care patients into The MetroHealth System (MHS). You will also process prescription refill requests, provide general...

  • Clinical Liaison Business Development Specialist

    4 weeks ago

    Brooklyn Heights, Ohio, United States Visiting Nurse Association of Ohio Full time

    Job Title: Clinical Liaison Business DevelopmentAt VNA of Ohio, we are seeking a highly skilled Clinical Liaison Business Development professional to join our dynamic team. As a key member of our organization, you will play a crucial role in driving liaison activities and clinical training to hospice referral sources and sales representatives in a specified...

  • Travel Healthcare Professional

    2 weeks ago

    Middleburg Heights, Ohio, United States Host Healthcare Full time

    Join Host Healthcare as a Respiratory TherapistHost Healthcare is a leading travel healthcare company with a current opening for a Respiratory Therapist position in Middleburg Heights, OH.Why Choose Host Healthcare?Our team of passionate and transparent recruiters will guide you through every step of the process, from travel arrangements to housing and...

  • Travel Healthcare Professional

    4 weeks ago

    Middleburg Heights, Ohio, United States Host Healthcare Full time

    Join Host Healthcare as a Respiratory TherapistHost Healthcare is a leading travel healthcare company with a current opening for a Respiratory Therapist position in Middleburg Heights, OH.Why Choose Host Healthcare?Our team of passionate and transparent recruiters will guide you through every step of the process, from travel arrangements to housing and...

  • MRI Technologist

    2 weeks ago

    Huber Heights, Ohio, United States Host Healthcare Full time

    Host Healthcare is seeking a travel MRI Technologist to fill a position in Ohio.Job Description & RequirementsSpecialty: MRI TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelWhy choose Host Healthcare?At Host Healthcare, we prioritize our travelers' needs and provide a worry-free...

  • Travel Telemetry Nurse Opportunities

    4 weeks ago

    Warrensville Heights, Ohio, United States Host Healthcare Full time

    About Host HealthcareHost Healthcare is a leading travel healthcare company that offers a range of benefits and perks to its travelers. Our team is passionate and transparent, and we're committed to helping our travelers navigate each step of the process.Why Choose Host Healthcare?We offer day one medical, dental, and vision insurance.We provide license,...

  • Travel Nurse RN Position

    1 month ago

    Mayfield Heights, Ohio, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with a current opening for a Registered Nurse - Telemetry in Mayfield Heights, OH.Why Choose Host Healthcare?Our team is passionate about providing unparalleled service and ensuring a smooth assignment experience for our travelers. From day one, we'll guide you through the process, acting as your...

  • Travel Nurse Position

    4 weeks ago

    Middleburg Heights, Ohio, United States Host Healthcare Full time

    Join Host Healthcare as a Travel NurseHost Healthcare is a leading travel healthcare company with a current opening for a Registered Nurse in Middleburg Heights, OH.Why Choose Host Healthcare?We pride ourselves on being a passionate and transparent team, making us the agency of choice for new and experienced travelers. Our dedicated recruiters act as your...

  • Medical Telemetry Travel Nurse

    1 month ago

    Mayfield Heights, Ohio, United States Host Healthcare Full time

    Join Host Healthcare as a Registered Nurse - TelemetryHost Healthcare is a leading travel healthcare company with a current opening for a Registered Nurse - Telemetry in Ohio.We're passionate about providing exceptional care and support to our travelers. Our team is dedicated to helping you navigate the process from start to finish. We'll assist with...

  • Travel Telemetry Nurse Opportunities

    4 weeks ago

    Warrensville Heights, Ohio, United States Host Healthcare Full time

    About Host HealthcareHost Healthcare is a leading travel healthcare company that offers a range of benefits and perks to its travelers. Our team is passionate and transparent, and we're committed to helping our travelers navigate each step of the process.Why Choose Host Healthcare?We offer day one medical, dental, and vision insurance.We provide license,...

  • Travel Nurse RN

    2 weeks ago

    Mayfield Heights, Ohio, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company that offers a unique opportunity for a Registered Nurse - Telemetry to join their team in Ohio. As a travel nurse, you will have the chance to work in a dynamic and challenging environment, providing high-quality patient care and contributing to the success of the healthcare team. **Job Details:** *...

  • Travel Nurse RN

    2 weeks ago

    Mayfield Heights, Ohio, United States Host Healthcare Full time

    Job Title: Travel Nurse RNHost Healthcare is seeking a travel nurse RN Telemetry for a travel nursing job in Ohio.Job Requirements:Specialty: TelemetryDiscipline: RNDuration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelAs a travel nurse with Host Healthcare, you will have access to premium benefits, including Day 1 medical, 401K matching, travel...

  • Travel Nurse RN Telemetry

    4 weeks ago

    Garfield Heights, Ohio, United States Host Healthcare Full time

    Travel Nursing Opportunity with Host HealthcareWe are seeking a skilled Registered Nurse - Telemetry to join our team for a travel nursing assignment in Garfield Heights, Ohio.About the AssignmentShift: 12 hours, nightsEmployment Type: TravelAs a travel nurse with Host Healthcare, you will have the opportunity to work with a top-ranked travel healthcare...

  • Travel Nurse RN

    1 week ago

    Garfield Heights, Ohio, United States Host Healthcare Full time

    Host Healthcare is seeking a travel nurse RN Telemetry for a travel nursing job.Job Description & RequirementsSpecialty: TelemetryDiscipline: RNEmployment Type: TravelHost Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Telemetry. Our recruiters act not only as your dedicated travel career mentor...

  • MRI Technologist

    2 weeks ago

    Huber Heights, Ohio, United States Host Healthcare Full time

    Job Title: MRI TechnologistHost Healthcare is seeking a skilled MRI Technologist for a travel assignment in Ohio.Job Details:Specialty: MRI TechnologistDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 40 hours per weekShift: 8 hoursEmployment Type: TravelWhy Choose Host Healthcare?We offer a worry-free travel experience and prioritize our...

  • Travel Nurse RN

    6 days ago

    Mayfield Heights, Ohio, United States MedPro Healthcare Staffing Full time

    MedPro Healthcare Staffing is seeking a travel nurse RN for a Med Surg / Telemetry assignment in a top healthcare facility.Job DetailsSpecialty: Med Surg / TelemetryDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelAs a Med-Surg Registered Nurse, you will provide care for adult patients before and after surgical...

  • Travel Nurse RN

    2 weeks ago

    Warrensville Heights, Ohio, United States MedPro Healthcare Staffing Full time

    Job Title: Med-Surg/Telemetry Registered NurseMedPro Healthcare Staffing is seeking a skilled Med-Surg Registered Nurse for a travel assignment with one of our top healthcare clients.Job Description & RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelAs a Med-Surg...

  • Travel Nurse RN Med Surg

    2 weeks ago

    Mayfield Heights, Ohio, United States MedPro Healthcare Staffing Full time

    Job SummaryMedPro Healthcare Staffing is seeking a travel nurse RN Med Surg / Telemetry for a rewarding travel nursing experience in a top healthcare facility.Job ResponsibilitiesProvide high-quality patient care in a Med Surg / Telemetry setting.Collaborate with the healthcare team to ensure seamless patient care.Administer medication and perform various...

  • Travel Nurse RN

    2 weeks ago

    Mayfield Heights, Ohio, United States MedPro Healthcare Staffing Full time

    Job Title: Med-Surg/Telemetry Registered NurseMedPro Healthcare Staffing is seeking a skilled Med-Surg/Telemetry Registered Nurse to join our team for a travel assignment. As a Med-Surg/Telemetry RN, you will provide high-quality patient care in a fast-paced environment.About the JobLocation: Mayfield Heights, OhioDuration: 13 weeksShift: 12 hours,...