Operations Director
3 days ago
Company OverviewDeAngelo Contracting Services (DCS) is a family-owned and operated business that values its employees as part of the DCS family. With a strong focus on innovative, safe, and high-quality infrastructure/maintenance contracting services, DCS provides excellent compensation packages, employee engagement events & career development programs to its employees.
The company operates across multiple states in the United States, offering services to State DOTs, railroads, and commercial/residential customers. Our employees receive generous compensation, awesome benefits, and a work environment worth bragging about.
Salary$120,000 per year, with opportunities for advancement based on performance.
Job DescriptionBASIC PURPOSE: Safely executes operational strategies and objectives across a region or multiple regions. Understands each business line service and manages improvement of operational efficiency. Exceeds the service delivery of overall customer satisfaction based on established indicators. Ensures that all businesses are following Company standard operating and human resource processes.
- Develops and improves operational efficiencies either directly or indirectly through subordinate;
- Reviews analysis of activities, costs, operations and forecast data to determine operational progress toward stated goals and objectives;
- Drives profitability;
- Collaborate with key functional support teams Safety, Human Resources, Finance.
Responsibilities:
- Actively works to gain the respect of subordinates through daily interaction with subordinates, promoting teamwork, harmony and productivity;
- Understand each business contract and how to ensure work is done as provided for in the contract language, thereby eliminating penalties;
- Develops and maintains a staffing plan, including planning for turnover and increasing operational efficiencies through the development of technical skills and abilities of all employees;
- Ensures all managers create training plans for all technicians to increase knowledge in existing role as well as increased skill levels of in other needed areas;
- Drive a relentless focus on personal ownership of the safety performance across the region. Ensures a safe and healthy work environment is maintained at all times and all personnel are trained in operational safety policies, procedures and requirements;
- Enforces company safety policies and ensures safety equipment is provided as needed to employees so they may safely perform the duties of their jobs without injury to themselves or others;
- Conducts performance appraisals per company policy, and provides feedback to subordinates as needed to ensure optimum performance of each employee;
- Upholds and models DCS' Values and Code of Conduct.
Requirements:
- Bachelor's Degree in related field is preferred;
- Advanced degree preferred;
- 10 plus years' experience in a service-based environment;
- Experience in driving profitable financial results;
- Experience with forecasting and budget preparation;
- Experience in driving safety initiatives;
- Excellent interpersonal skills and a collaborative management style;
- Excellent verbal, analytical, organizational, writing and presentation skills;
- Excel at operating in a fast-paced environment;
- Strong multi-tasking skills;
- Excellent computer skills, particularly Excel;
- High sense of urgency;
- Management experience required;
- Highway maintenance experience is preferred;
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