Deposit Accounts and Services Professional

5 days ago


Needham, Massachusetts, United States Needham Bank Full time

At Needham Bank, we are committed to providing exceptional customer service and ensuring the highest level of operational efficiency. We are seeking a dedicated professional to fill the position of Deposit Operations Specialist, who will be responsible for supporting our operations team in ensuring the smooth functioning of our deposit operations.

Job Requirements:

  • We offer a competitive salary of $55,000 - $70,000 per year, depending on experience.
  • A comprehensive benefits package, including fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program.

About the Role:

This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to the success of our operations department. The successful candidate will have a strong background in banking regulations, operating policies and procedures, and deposit operations. They will be responsible for a range of tasks, including monitoring and verifying proper account documentation, processing daily ACH and check exception items, RTP exception items, balancing ACH origination files, and ensuring all day-to-day operational functions are performed in a timely manner.

Responsibilities:

  1. Quality control for new accounts and maintenance of existing accounts to ensure adherence to regulations, policies and procedures.
  2. Keep abreast of industry scams, fraud trends, and evolving security risks to prevent fraud losses to the bank and customer.
  3. Support team; trains and develops, evaluates the performance, and coach several team members.
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