Current jobs related to Guest Services Supervisor - Temecula, California - Carter Hospitality Group

  • Facilities Operations Supervisor

    1 month ago

    Temecula, California, United States Gecko Hospitality Full time

    {"Job Title": "Hotel Facilities Supervisor", "Location": "Temecula, CA", "Compensation": "Up to $80,000 annually, plus benefits", "Job Overview": "We are seeking an experienced and skilled Hotel Facilities Supervisor to manage maintenance operations at a prestigious boutique hotel in scenic Temecula, CA. The role involves overseeing maintenance tasks, small...

  • Housekeeping Supervisor

    4 weeks ago

    Temecula, California, United States Universal Health Services Full time

    About Temecula Valley HospitalTemecula Valley Hospital (TVH) is a leading healthcare provider in the region, known for its patient-centered and family-sensitive care. As a part of Southwest Healthcare, TVH brings advanced technology and innovative programs to the community.Job SummaryThe Housekeeping Supervisor is a key member of the Environmental Services...

  • Spa Service Ambassador

    6 days ago

    Temecula, California, United States Carter Hospitality Group Full time

    Job DescriptionKey Responsibilities:Provide exceptional customer service to guests, ensuring a positive experience throughout their stay.Meet and greet guests, determine their needs, and direct them to the appropriate employee or location.Respond to visitor, guest, and employee inquiries in a courteous and professional manner.Answer and direct calls on a...

  • To Go Specialist

    5 days ago

    Temecula, California, United States Red Lobster Full time

    Job Summary: As a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional service to our guests by offering personalized food and drink suggestions, taking accurate orders, and managing transactions. Your goal is to enhance the guest experience and drive satisfaction.Key Responsibilities:Offer personalized service and food and...

  • Customer Service Representative

    5 days ago

    Temecula, California, United States Wingstop Full time

    Delivering World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be responsible for creating authentic, positive, and genuine experiences for our guests. Your key responsibilities will include:Acting as the face and voice of Wingstop to all guests who walk into the restaurantProviding guests with exceptional service by greeting...

  • Customer Service Representative

    1 week ago

    Temecula, California, United States Wingstop Restaurants Full time

    Customer Service Role at WingstopAs a Guest Service Team Member at Wingstop, you will be responsible for delivering exceptional customer experiences by: Acting as the face and voice of Wingstop to all guests Providing authentic, positive, and genuine interactions Greeting guests, answering phone calls, taking and delivering ordersKey Responsibilities:...

  • Customer Service Representative

    4 weeks ago

    Temecula, California, United States Wingstop Restaurants Full time

    Deliver World Class ServiceAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and interacting with them in a friendly and professional mannerAnswering phone calls and taking ordersDelivering orders...

  • Service Desk Coordinator

    5 days ago

    Temecula, California, United States Paul Mitchell Schools Full time

    Job DescriptionPaul Mitchell The School Temecula is seeking a qualified Service Desk Coordinator to support our team Our uniquely wonderful learning environment attracts the most qualified staff members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through...

  • Restaurant Manager

    1 month ago

    Temecula, California, United States Europa Village Winery and Resort Full time

    Restaurant Supervisor Opportunity at Europa Village Winery and ResortEuropa Village Winery and Resort is seeking a highly motivated and experienced Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will play a key role in ensuring the highest level of service and quality in our dining experience.Responsibilities:Assist the Restaurant...

  • Customer Service Representative

    2 weeks ago

    Temecula, California, United States Target Full time

    As a Customer Service Representative at Target, you'll create a welcoming experience for every guest, every time. You'll make connections with guests through friendly and genuine conversations, and provide assistance with self-checkout and item scanning. You'll work efficiently to ensure a smooth shopping experience for all guests.Key Responsibilities:Create...

  • To Go Service Expert

    4 days ago

    Temecula, California, United States Yard House Full time

    Key Responsibilities:• Provide exceptional To Go Service to guests, ensuring timely and accurate delivery of food and beverages.• Maintain a clean and organized workspace, adhering to Yard House's high standards of quality and sanitation.• Collaborate with the team to ensure seamless To Go Service, prioritizing guest satisfaction and loyalty.• Stay...

  • Customer Service Representative

    2 weeks ago

    Temecula, California, United States Wingstop Full time

    Wingstop Winchester Rd. Job DescriptionAs a Guest Service Team Member at Wingstop, you will be responsible for delivering exceptional customer experiences by:Acting as the face and voice of Wingstop to all guestsProviding authentic, positive, and genuine interactionsInteracting with guests by greeting them, answering phone calls, taking and delivering...

  • Food Service Associate

    4 weeks ago

    Temecula, California, United States California Pizza Kitchen Full time

    Take-out Server Job DescriptionJob Summary: We are seeking a Take-out Server to provide exceptional service and hospitality to every take-out guest at California Pizza Kitchen.Key Responsibilities:Provide awesome service and hospitality to every take-out guestTake orders while demonstrating menu knowledgePack orders while ensuring order accuracy and...

  • Customer Service Representative

    2 weeks ago

    Temecula, California, United States Europa Village Winery and Resort Full time

    Job SummaryEuropa Village Winery and Resort is seeking a part-time PBX Operator to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring seamless communication between guests and resort staff.Key ResponsibilitiesAnswer incoming calls and respond to guest inquiries in a friendly...

  • To Go Service Expert

    2 weeks ago

    Temecula, California, United States Yard House Full time

    Welcome to Yard House, where we're passionate about delivering exceptional To Go Service. As a To Go Specialist, you'll be the face of our brand, providing friendly, accurate, and timely service to our guests. **Our House Rules:** * **Bring The Vibe**: We're a lively atmosphere, with 100+ beers on tap. Be the life of the party and make every guest feel...

  • Restaurant Service Associate

    1 week ago

    Temecula, California, United States Europa Village Winery and Resort Full time

    Job OverviewEuropa Village Winery and Resort is seeking a part-time Restaurant Busser to join our team. As a Restaurant Busser, you will play a vital role in ensuring the exceptional dining experience of our guests.Key ResponsibilitiesPolish silverware and glassware to maintain a high level of cleanliness and presentation.Remove plates, dishes, silverware,...

  • Food Service Associate

    2 weeks ago

    Temecula, California, United States California Pizza Kitchen Full time

    Take-out Server Job DescriptionJob Summary: We are seeking a Take-out Server to provide exceptional service and hospitality to every take-out guest at California Pizza Kitchen.Key Responsibilities:Provide awesome service and hospitality to every take-out guest.Take orders while demonstrating menu knowledge.Package orders while ensuring order accuracy and...

  • Housekeeping Assistant

    2 weeks ago

    Temecula, California, United States PrideStaff Full time

    Job Title: HousepersonReports to: Housekeeping SupervisorPrideStaff is seeking a Houseperson for a resort located in Temecula. This role requires the removal of dirty linen from each room, taking out the trash, and restocking carts with water. The ideal candidate will have housekeeping experience and be able to assist the laundry department in sorting...

  • Food and Beverage Operations Manager

    4 weeks ago

    Temecula, California, United States Cross Creek Golf Club Full time

    Food & Beverage Supervisor OpportunityWe are seeking a passionate and dedicated Food & Beverage Supervisor to join our team at Cross Creek Golf Club. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Lead a team of food and...

  • Event Hostess

    1 month ago

    Temecula, California, United States Ponte Winery Full time

    Job Title: Special Event Bridal HostessAbout the Role:We are seeking a highly organized and detail-oriented Special Event Bridal Hostess to join our team at Ponte Winery. As a Bridal Hostess, you will be responsible for ensuring the seamless execution of wedding events, providing exceptional customer service, and maintaining the highest level of...

Guest Services Supervisor

2 months ago

Temecula, California, United States Carter Hospitality Group Full time
Job Overview

Benefits:

  • 401(k)
  • 401(k) matching
  • Company events
  • Dental coverage
  • Employee discounts
  • Flexible working hours
  • Complimentary uniforms
  • Health coverage
  • Career advancement opportunities
  • Paid leave
  • Parental leave
  • Training and development programs
  • Tuition reimbursement
  • Vision coverage
  • Wellness programs

Carter Hospitality Group is looking for a skilled Front Desk Supervisor to enhance our Front Office operations. The ideal candidate should possess at least two years of relevant experience, flexible availability, and outstanding customer service skills.


Key Responsibilities:
  • Oversee, coordinate, and evaluate daily tasks of front desk personnel.
  • Guarantee efficient, welcoming, and professional guest check-in, check-out, and telephone interactions; monitor front desk staff to ensure adherence to established protocols.
  • Develop procedures, prepare and manage schedules, and streamline workflows.
  • Assist in recruiting, training, motivating, and rewarding front desk staff.
  • Review expected arrivals daily and ensure that VIP and special request reservations are pre-registered and properly blocked, with relevant departments informed of room assignments.
  • Update daily room availability and communicate with all necessary personnel.
  • Monitor daily departures and relay important information to front desk staff and other relevant teams.
  • Ensure completion of all required reports and documentation on a daily basis.
  • Perform front desk agent duties as needed to efficiently process guests, including check-ins, addressing guest inquiries, resolving issues, answering calls, making reservations, and facilitating check-outs.
  • Ensure guest satisfaction and enhance their experience; assist with dining, entertainment, or transportation arrangements as necessary.
  • Support front desk agents in resolving guest issues as required.
  • Maintain cleanliness and organization of front desk areas.
  • Provide daily guidance and support to team members; actively promote and recognize exceptional performance.
  • Stay informed about team activities, identify challenges, and implement corrective measures.
  • Ensure proper handling and maintenance of all equipment and supplies.
  • Execute all reasonable management requests not specified above.
  • Exhibit PRIDE in all tasks.
  • Demonstrate OWNERSHIP of actions and decisions.
  • Show LEADERSHIP within the industry and community.
  • Act with INTEGRITY by being honest, trustworthy, and making ethical choices.
  • Foster TEAMWORK by committing to shared goals through open and honest communication.
  • Deliver EXCELLENCE to guests, communities, and colleagues.