Front Desk Coordinator

1 week ago

Robbinsdale, Minnesota, United States Minnesota Urology P.A. Full time

Front Desk Coordinator Job Summary

Minnesota Urology P.A. is seeking a skilled Front Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for efficiently and compassionately checking-in and registering patients for appointments, coordinating patient flow, and providing exceptional customer service.

Responsibilities:

  • Answer and direct clinic front desk multi-line telephone system, routing calls to appropriate personnel.
  • Effectively and efficiently coordinate the patient check-in/registration process, including checking and verifying insurance information, referrals, insurance eligibility, current demographics, collecting co-pays, and accurately entering information in Athena.
  • Assist in the preparation of patient medical records to ensure adequate records are available for patient appointments.
  • Maintain the cleanliness and professional appearance of the reception area.
  • Assist patients with needs while in the reception area, such as providing refreshments.
  • Follow standard clinic supply protocol.
  • Complete daily deposits, including balancing and forwarding to the Business Services Department.

Qualifications:

  • High school diploma or GED.
  • Clinic experience is strongly preferred.
  • Minimum one year front desk experience.
  • Experience with scheduling appointments.
  • Background in handling insurance is a plus.

Benefits:

  • Comprehensive benefits package for full-time employees.
  • Medical, dental, vision, company-paid STD, LTD, and life insurance, and much more.
  • Opportunities for career advancement.
  • 401(k) plan with employer contribution.
  • Uniform allowance.
  • Free parking.
  • Paid time off, floating holidays, paid holidays.

Minnesota Urology P.A. is an equal opportunity employer.

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