Senior Business Analyst

4 weeks ago


Needham MA USA, United States SharkNinja Full time

Job Summary: We are seeking a Senior Business Analyst - Digital Customer Lifecycle to join our team. The ideal candidate will have a strong analytical background and experience in customer lifecycle management.

Key Responsibilities:

  • Analyze customer data to provide insights into behavior, retention, and lifecycle stages
  • Support the development of targeted CLM campaigns by providing data-driven recommendations on targeting, segmentation, and messaging
  • Collaborate with marketing teams to implement strategies that improve customer engagement and lifetime value
  • Track CLM campaign performance and provide regular reporting to stakeholders

Requirements:

  • 3+ years of experience in data analytics, customer lifecycle marketing, or related roles
  • Strong analytical skills and proficiency in data analysis tools (e.g., SQL, Excel, Tableau)
  • Experience in digital marketing, e-commerce, or CRM is a plus

About Us:

At SharkNinja, we value diversity, equity, and inclusion. We believe that a diverse and inclusive workplace is essential to our success. We are committed to creating an environment where all employees feel valued, respected, and empowered to contribute their best work.

Our Culture:

We are a team of innovators, thinkers, and doers who are passionate about making a positive impact on people's lives. We believe in progress over perfection and are committed to delivering exceptional results. We are looking for individuals who share our values and are excited about the opportunity to join our team.



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