Insurance Agency Development Specialist

5 days ago


Olympia, Washington, United States Derek Thomas - State Farm Agent Full time
Job Description

As a Customer Relations Representative with Derek Thomas - State Farm Agent, you will deliver exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and desire to help others make you an ideal fit.


You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members. We look forward to connecting with you if you are a customer-focused and empathetic team member who is passionate about delivering outstanding results.


Responsibilities:
  • Manage customer inquiries and resolve issues promptly and professionally.
  • Maintain accurate client records and update information as needed.
  • Contribute to customer retention strategies by identifying and addressing areas for improvement.

Qualifications:
  • Demonstrate strong communication and problem-solving skills to handle high-stress situations effectively.
  • Prior experience in customer service is preferred but not required.
  • Showcase your ability to work independently and as part of a collaborative team environment.


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