Retail Manager in Training Full Time Cool Springs

1 week ago

Franklin, Tennessee, United States Sun Tan City - STC Management Group, LLC Full time
Job Overview

Sun Tan City, a leading family-owned tanning salon chain, is seeking a highly motivated and experienced Retail Manager in Training to join our team. As a key member of our management team, you will be responsible for driving store performance, fostering superior client service, and maintaining operational excellence.

Key Responsibilities
  • Monitor and manage daily operations of the salon in a fast-paced environment.
  • Lead by example in all company operations, including creating a client-centric experience and meeting personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Provide coaching, training, and feedback to improve team members' daily performance.
  • Generate sales reports, maintain inventory, and assist with other salon director functions.
  • Assist the salon director in controlling top-line revenue and expenses.
  • Help maintain proper staffing levels to ensure maximum productivity and excellent customer service while controlling labor costs.
Requirements
  • Management and/or sales experience required.
  • Beauty industry and/or customer service experience preferred.
  • Basic computer skills (ability to use Word, Excel, and Outlook).
  • Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving and organizational/planning skills.
  • Strong leadership skills, with the ability to coach and mentor.
  • Team building skills.
  • Ability to prioritize and delegate.
Physical Requirements
  • Ability to stand and walk for long periods of time.
  • Ability to bend at the waist to clean tanning equipment.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to bend down to pick up trash, towels, etc. from the floors.
  • Ability to perform salon cleaning functions, including dusting, sweeping, mopping, scrubbing, etc.

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