Automotive Service Manager
4 days ago
As an Automotive Service Manager, you will oversee the daily operations of our FL based shop, ensuring excellent customer service and maintaining strong relationships with customers and third-party vendors. This pivotal role is responsible for increasing gross shop sales and profits.
We are looking for a tech-savvy self-starter who can effectively communicate and negotiate with clients to achieve success in this role. Your ability to manage people and processes, diffuse tense situations, and take pride in your job will be crucial.
This position is ideal for service managers with experience in independent repair shops, strong backgrounds in automotive service and repairs, computer literacy, and proven track records in sales and people management.
Responsibilities:
- Manage and oversee the daily operations of the automotive service center
- Ensure that all customer needs and concerns are addressed in a timely and professional manner
- Develop and implement sales strategies to increase revenue and profitability
- Manage and train a team of service technicians and support staff
- Monitor and maintain inventory levels of parts and supplies
- Implement and enforce safety procedures and protocols
- Perform quality control inspections of repairs and maintenance services
- Maintain accurate records and reports on service center operations
- Ensure compliance with all company policies and procedures
Requirements:
- High school diploma or equivalent; technical degree or certification preferred
- Minimum of 5 years of experience in automotive service and repairs
- Proven track record in sales and people management
- Strong leadership and communication skills
- Knowledge of automotive technology, tools, and equipment
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in Microsoft Office and other computer programs
- Valid driver's license and clean driving record
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