Retail Framing Team Member
3 weeks ago
As a Retail Framing Team Member at Michaels Stores, you will be responsible for providing exceptional customer service while creating memorable framing solutions for our customers. You will help customers shop our store, find what they're looking for, and provide a safe, clean, and clutter-free environment.
Main Responsibilities
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
* Execute Company policies and standards, including personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
* Deliver sales and production results, complete framing orders with a high degree of quality and on time, and maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
* Provide friendly customer service, help customers shop and find what they are looking for, and provide a well-merchandised and in-stock store for the customer to shop.
* Follow Standard Operating Procedures (SOPs) and Company programs, support shrink and safety programs, and interact with others in an accepting and respectful manner.
Requirements
* Basic computer skills and basic measuring skills.
* Ability to operate the framing equipment and glass cutter.
* Retail experience and experience selling products and/or services to customers.
Work Environment
As a Retail Framing Team Member, you will work in a public retail store setting, taking care of our customers. All public areas are climate-controlled, and some stock rooms may not be climate-controlled. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Frame shop contains glass cutter and heat press, and work hours include nights, weekends, and early mornings.
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