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Automotive Parts Specialist
2 months ago
At Tooele Motor Company, we are dedicated to ensuring that every customer becomes a lifelong patron. We believe that satisfied employees lead to satisfied customers, and we recognize those who are committed to hard work and motivation. Each member of our team plays a vital role in our success. Our commitment is to continue providing the exceptional service and value that our community has come to expect from us over the years.
Position Overview
This role presents an excellent opportunity to embark on a career in retail automotive, allowing you to gain insight into the parts and service operations of our business.
Employee Benefits
- Comprehensive Medical and Dental Coverage
- Vision Insurance
- Life Insurance
- 401K Retirement Plan
- Employee Discounts on Products and Services
- Manage the parts sales process from initiation to completion
- Keep customers informed about the status of their parts
- Engage with both staff and customers in a courteous and professional manner
- Interpret the parts catalog effectively when sourcing parts
- Handle phone inquiries, providing pricing information and additional details
- Review body shop estimates to ensure accuracy in parts ordering and pricing
- Deliver exceptional service to both internal and external customers
- Retrieve and fulfill orders from inventory
- Conduct weekly inventory checks to maintain stock accuracy
- Alert the parts manager regarding out-of-stock items or urgent shop supplies
- Source out-of-stock parts from external suppliers and place emergency orders when necessary
- Ensure all internal parts requests are billed appropriately on service repair orders
- Process payments from retail customers or secure credit approvals
- Prepare orders for daily shipping, delivery, or customer pick-up
- High School Diploma or equivalent required
- Experience in auto parts sales is preferred
- Able to thrive in a fast-paced environment
- Strong organizational and time management skills
- Capable of reading and interpreting safety rules, operating instructions, and procedural manuals
- Proficient in performing calculations involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume