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Logistics Coordinator

2 months ago

Agawam, Massachusetts, United States Sun Gro Horticulture Full time

About Sun Gro Horticulture

Sun Gro Horticulture is a leading horticultural company that has been serving customers worldwide for over 90 years. With a strong commitment to employee development and a focus on delivering high-quality products, Sun Gro has become a trusted partner for greenhouse and nursery growers across North America.

Job Summary

The Logistics Coordinator is a key member of our transportation team, responsible for scheduling truck deliveries and building relationships with carriers to achieve business goals. This role requires strong communication and negotiation skills, as well as the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Scheduling and Logistics
    • Schedule full truckload shipments with carriers for pickup and delivery
    • Search, identify, and negotiate rates with independent carriers to haul product while keeping costs down
    • Negotiate rates with existing carriers and brokers for same-day loads as well as future capacity needs
  • Customer Service and Communication
    • Communicate and receive detailed customer load information by phone, email, or customer websites
    • Monitor and trace loads to ensure on-time pickup and delivery
    • Effectively maintain, build, and grow relationships with existing and/or new carriers
  • Relationship Building and Negotiation
    • Develop and maintain relationships with internal and external customers
    • Negotiate rates and terms with carriers and brokers

Requirements

  • Education and Experience
    • 1+ years proven freight booking experience in a trucking/transportation environment required
    • Previous experience in booking and negotiating truckload freight
    • General knowledge of freight, DOT rules, and regulations
    • Prior Transportation Software knowledge and experience with Transportation Management systems (TMS)
  • Skills and Abilities
    • Ability to multitask in a fast-paced environment; attention to detail critical
    • Strong, self-driven individual able to book upward of 20+ loads a day, every day
    • Ability to communicate effectively both in person and on the phone with customers, carriers, internal, and external business partners
    • Ability to read, write, and speak English fluently; bi-lingual Spanish a plus

Work Environment

  • Typical office environment
  • Fast-paced
  • Noise level - low

Physical Demands

  • Sitting and using office equipment (computers, telephones, copiers) for prolonged periods of time