Retail Sales Associate

3 weeks ago


Gilberts, Illinois, United States Sam's Club Full time
About the Role

The Member Experience Specialist is responsible for delivering exceptional customer service, ensuring that every interaction is positive and memorable. This involves working closely with colleagues to achieve sales targets, maintaining a clean and organized store environment, and contributing to the overall success of the team.

A key aspect of this position is building strong relationships with customers through active listening and empathetic communication. The ideal candidate will be able to multitask effectively, handle multiple customer inquiries simultaneously, and provide accurate information regarding products and services.

In terms of responsibilities, the Member Experience Specialist will:

  • Provide excellent customer service, addressing any questions or concerns in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a clean and organized store environment.
  • Contribute to the overall success of the team by participating in initiatives and projects as required.

To excel in this role, you should possess excellent communication skills, both verbal and written, and be able to work well under pressure. You should also have a strong ability to multitask, prioritize tasks effectively, and adapt to changing circumstances quickly.

We offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Some of the benefits we provide include:

  • Health benefits: medical, vision, and dental coverage.
  • Financial benefits: 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

As a member of our team, you can expect to earn an estimated $20-$25 per hour, depending on your experience and qualifications. If you're looking for a challenging and rewarding role where you can grow your skills and advance your career, apply now



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