Host/Hostess

4 days ago


Sterling Heights, Michigan, United States Cracker Barrel Full time
Job Summary

We are seeking a highly motivated and customer-focused Host/Hostess to join our team at Cracker Barrel. As a Host/Hostess, you will be responsible for ensuring a warm and welcoming experience for our guests, while also providing exceptional service and support to our team members.

Key Responsibilities
  • Guest Service: Greet and seat guests in a timely and friendly manner, ensuring a positive first impression of our restaurant.
  • Team Support: Assist servers and bartenders with food and beverage orders, while also providing support to other team members as needed.
  • Food and Beverage Knowledge: Possess a strong knowledge of our menu items, including ingredients, preparation methods, and pairing suggestions.
  • Communication: Effectively communicate with guests, servers, and other team members to ensure seamless service and resolve any issues that may arise.
Requirements
  • Physical Demands: Ability to stand for long periods, work in a fast-paced environment, and lift up to 40 pounds.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with a diverse group of guests and team members.
  • Teamwork: Ability to work collaboratively as part of a team, providing support and assistance to others as needed.
What We Offer
  • Competitive Pay: Competitive hourly rate, with opportunities for pay increases based on performance.
  • Benefits: Comprehensive benefits package, including health, vision, and dental insurance, as well as a 401(k) plan with company matching.
  • Training and Development: Ongoing training and development opportunities, including our PAR Training program and cross-training in various roles.

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