Installation Coordinator

Securitas Technology Corporation, a world-leading provider of integrated security solutions, is seeking a highly motivated Installation Scheduler to join our team. As an Installation Scheduler, you will play a critical role in the coordination and management of electronic security installation projects.

• Schedule Installation Technicians to ensure jobs are prioritized to meet customer completion dates, working closely with District Install Manager and Project Manager support.
• Drive the installation process for all assigned orders from start to finish, collaborating with Project Managers and field leadership.
• Coordinate with Project Managers to track subcontractor schedules, including arrivals and departures to/from customer sites.
• Review new orders for Customer Contact Information, Scope of Work, and Traditional/TIS allowances.
• Act as the primary customer contact to obtain good Customer Completion Dates (CCD) and determine accurate Projected Start Dates (PSD).
• Maintain Electronic Installation Folders for all assigned orders and update inventory counts weekly for parts pulled from stock.
• Manage changes to PSD and Project Scope, including assessing the impact on triggering product to manufacturing, releasing through transportation, and ensuring resources are scheduled.
• Own equipment-related tasks, including submitting approved schedule ordering, equipment tracking, processing RMAs, and contacting vendors for service invoices.
• Review and submit subcontractor POs for approval and to Accounts Payable. After each project is complete, clean up MOR, process signed CFIN in Solomon, and close out tasks/reports.
• Create and document action items and notes in Solomon and escalate as needed when action items are not met.
• Maintain installation schedules using Solomon & Atlas or other company scheduling tools/systems for assigned orders.
• Assist in follow-up with labor force via phone, email, etc. on Customer expectations to meet PSD and CCD dates through script format.
• Receive all boxes delivered via UPS/FED EX.
• Order and maintain in-office supplies as needed.
• Receive packing slips in SAP daily and file with job packet.
• Send out email of parts received daily to Install & Service.
• Other duties as assigned.

• High School Diploma or Equivalent required.
• Demonstrated ability to multitask in a fast-paced working environment.
• Requires a minimum of 1-3 years of experience in operations scheduling, operations support, and/or project coordination.
• Ability to demonstrate and possess a working knowledge of the installation processes and systems, including an understanding of the overall order to cash process.
• Requires a highly motivated individual with a combination of professional business skills and basic technical knowledge.
• Must be a leader with the ability to communicate effectively (oral/written), interact well with internal and external customers, and practice good problem-solving skills.
• Must be proficient in the use of Excel, Word, Outlook, PowerPoint, and other computer systems, as well as database management and project management system input and maintenance.
• Must be detail-oriented and organized with the ability to multi-task.
• Must have effective written and verbal communication skills as well as an ability to effectively communicate with customers as needed.
• Occasional lifting of parts and equipment as needed.

• Medical, Dental, Vision, and Life Insurance.
• Company Paid Short Term and Long-Term Disability.
• 401K with 60% Match up to 6% of salary.
• Paid vacation, holiday, and sick time.
• Educational Assistance.
• Exceptional growth opportunities.
• Wide variety of employee discounts on travel, equipment, and more.

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.