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Home-Based Case Management Specialist

2 months ago


Akron, Ohio, United States Axess Family Services Full time

Position Overview: Case Manager

Employment Type: Full Time (40 hours weekly)

Department: Counseling Services

Location: Kent Office and Client Residences

Key Responsibilities:

  • Manage a caseload of families within the designated area.
  • Achieve productivity benchmarks set by program requirements.
  • Be accessible for on-call support during client emergencies.
  • Establish and nurture trusting relationships with clients.
  • Conduct treatment planning, assessments, counseling, and case management related to substance use issues.
  • Deliver case management services in accordance with organizational policies.
  • Work collaboratively with local services and provide necessary referrals.
  • Document and report on case activities and client progress.
  • Engage in team meetings and outreach initiatives.
  • Comply with organizational policies and regulatory standards.

Required Qualifications:

  • Strong communication and conflict resolution abilities.
  • Capacity to work effectively within a team setting.
  • Possession of a valid Ohio Driver's License with a clean driving history.
  • Successful completion of a criminal background investigation.
  • Educational Background: Bachelor's Degree in Human Services or a related discipline, with a minimum of two years of relevant experience (Advanced degree preferred).
  • Preferred licensure as a Social Worker or Chemical Dependency Counselor.
  • Experience: Background in providing support services to at-risk families and leveraging community resources.
  • Physical Demands: Ability to travel to clients' residences as needed.