Customer Vehicle Advisor

4 days ago


Los Angeles, California, United States Car Pros Automotive Group Full time
Job Title: Customer Vehicle Advisor

We are seeking a skilled Customer Vehicle Advisor to join our team at Car Pros Automotive Group. As an essential member of our service department, you will play a crucial role in ensuring our customers receive exceptional service and support.

**Job Responsibilities:**
- Develop and maintain strong relationships with customers to understand their vehicle needs and preferences
- Collaborate with technicians to ensure accurate diagnoses and effective repairs
- Communicate effectively with customers through various channels, including phone, email, and in-person interactions
- Ensure accurate estimates and work orders are completed in a timely manner

**Requirements:**
- 2+ years of experience in the automotive industry, preferably in a service advisor role
- Strong understanding of vehicle systems and diagnostic techniques
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks efficiently

**What We Offer:**
- Competitive salary: $55,000 - $70,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for professional growth and development within the company

Estimated Salary: $62,500 per year (based on average US salaries)

Benefits Package:
- Medical: Kaiser Permanente (80% employer-sponsored)
- Dental: Kaiser Permanente (80% employer-sponsored)
- Vision: Kaiser Permanente (80% employer-sponsored)
- Short/Long-term Disability: Company-sponsored
- Basic Life/AD&D Insurance: Company-sponsored

Professional Growth Opportunities:
- Company-sponsored training and development programs
- Mentorship from experienced colleagues and leaders
- Opportunities for advancement within the company


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