Human Services Caseworker
3 days ago
Job Summary: We are seeking a highly motivated and detail-oriented Human Services Caseworker to join our team at New Hanover County. As a Caseworker, you will be responsible for providing excellent customer service to our citizens, conducting interviews, and determining eligibility for various social services programs.
Key Responsibilities:- Conduct interviews with clients and collateral contacts to determine eligibility for social services programs
- Explain program requirements and benefits to clients
- Process applications and compile data for case management
- Collaborate with other agencies and community programs to provide comprehensive services to clients
- Document case findings and status
- High school diploma or equivalent
- Two years of related experience providing customer service in a high-public-contact setting
- Excellent computer skills, including proficiency in NC FAST and other search engines
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Previous experience as an Income Maintenance, Economic Services, or Universal Caseworker
- Experience working with low-income families
- Knowledge of social services programs and policies
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply: If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website.
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Human Services Caseworker
3 days ago
Wilmington, North Carolina, United States New Hanover County, NC Full timeJob Title: Human Services CaseworkerJoin New Hanover County, NC in providing essential human services to our community. As a Human Services Caseworker, you will be responsible for interviewing clients and collateral contacts, explaining the requirements and benefits of various Medicaid programs, and determining eligibility for economic assistance.Key...
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