Case Manager

20 hours ago

Lowell, Massachusetts, United States Community Teamwork Full time
Job Title: Diversion Case Manager

We are seeking a highly skilled and compassionate Diversion Case Manager to join our team at Community Teamwork. As a key member of our homeless services team, you will play a critical role in providing case management services to clients and their families, helping them to overcome barriers and achieve self-sufficiency.

Responsibilities:
  • Advocate on behalf of program clients to help them move forward out of homelessness.
  • Work with clients to develop short-term plans to obtain stable housing, treatment options, employment strategies, and/or to move toward economic self-sufficiency.
  • Complete intake and assessment to identify guests' strengths, needs, barriers, and goals in order to achieve shelter diversion or rapid rehousing.
  • Develop and implement individual action plans within 48 hours of assessment.
  • Work with outside providers to educate the community about shelter services and appropriate referrals.
  • Help guests apply and complete applications for benefits.
  • Develop and maintain positive working relationships with local landlords, property managers, housing authorities, social service organizations, state agencies, and internal partners.
Requirements:
  • High School Diploma or Equivalent.
  • Prior related experience preferred.
  • Assessment, advocacy, and case management work in a Human Service field preferred.
  • Knowledge and experience working with low-income, culturally diverse, and at-risk families and individuals.
  • Demonstrated knowledge of community resources available to low-income individuals and families.
  • Excellent customer service, organizational, oral, and written communication skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Proficient computer skills required in basic computer software and data collection systems.
  • Excellent crisis management skills.
  • Ability to maintain accurate records and confidentiality of information.
What We Offer:
  • Starting Pay: $24.34
  • Casual work environment
  • 4 weeks of Paid Time Off
  • Medical, Dental, Vision, Paid Life Insurance, Tuition Reimbursement, 12 paid holidays, Paid Sick Leave, Career Advancement, and Professional Development

Community Teamwork is a private non-profit organization dedicated to reducing barriers and creating opportunities for low-income individuals and families. We are committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations.

We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications.

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