Enrollment Services Specialist

4 weeks ago


Pittsburgh PA USA, United States Duquesne University Full time
Job Title: Enrollment Services Specialist

At Duquesne University, we are seeking a highly skilled and dedicated Enrollment Services Specialist to join our Enrollment Management Group. This role will play a critical part in providing a seamless and supportive experience for our students, from initial inquiry to successful enrollment and beyond.

Key Responsibilities:
  • Provide exceptional customer service to students, families, and colleagues, ensuring a welcoming and inclusive atmosphere.
  • Assist with information, essential services, and barrier removal to promote student success, retention, and completion.
  • Collaborate with various departments on campus to ensure a cohesive and student-centered approach.
  • Develop and maintain complex records and files, ensuring accuracy and confidentiality.
  • Participate in student-centered events, such as FAST and orientation, to promote a positive and supportive environment.
Requirements:
  • Bachelor's degree from an accredited institution and 1-3 years of financial aid experience.
  • Proficiency in PC, Microsoft Office tools, email, and the Internet, with the ability to learn new technology systems.
  • Familiarity with Starfish, Slate, and Banner preferred.
  • Strong interpersonal, analytic, problem-solving, organizational, and communication skills.
  • Ability to exceed recruitment goals, facilitate staff development opportunities, and demonstrate high levels of time management and organizational skills.
What We Offer:
  • A dynamic and team-oriented environment.
  • Opportunities for professional growth and development.
  • A commitment to diversity, equity, and inclusion.
  • A comprehensive benefits package, including paid time off, retirement match, and tuition remission.

We invite applicants who share our values of academic excellence, service, and ecumenical spirit to join our community. If you are a motivated and dedicated individual who is passionate about student success, we encourage you to apply for this exciting opportunity.



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