Facility Security Specialist

2 weeks ago


Chicago, Illinois, United States The United Center Full time
Job Overview

Position: Facility Security Specialist

Department: Building Security Services

Reports To: Security Supervisor/Manager

Compensation: $19.00 per hour

Location: United Center, Chicago

General Responsibilities:

The Facility Security Specialist is responsible for ensuring a safe and welcoming environment for all guests and staff during events. This role requires a thorough understanding of security protocols and familiarity with the facility.

Key Responsibilities:

  • Maintain a valid driver's license.
  • Establish a secure atmosphere for guests and employees.
  • Oversee CCTV, door alarms, and other security systems.
  • Identify and report any unsafe conditions in the workplace.
  • Possess comprehensive knowledge of facility services and layout.
  • Distribute promotional materials as needed.
  • Address guest complaints effectively.
  • Document incidents accurately.
  • Enforce facility policies.
  • Exhibit strong customer service skills.
  • Conduct inspections of bags from employees, contractors, and media.
  • Utilize handheld and walk-through metal detectors.
  • Perform standing duties, patrol the facility, and lift items as necessary.
  • Operate security vehicles for patrols and assignments.

Required Skills and Qualifications:

  • Must be a friendly and approachable individual, capable of engaging with large groups.
  • Excellent verbal communication skills are essential.
  • Ability to read, write, and understand English is required.
  • Basic computer literacy and familiarity with security-related software.
  • Must demonstrate honesty and reliability.
  • Strong interpersonal skills and the ability to make decisive judgments.

Experience:

Prior experience in security and/or possession of a PERC card is necessary. Experience in event security or studies in Criminal Justice are preferred.

Education:

A high school diploma or equivalent is required.

Work Environment:

The characteristics of the work environment described here are typical for this position. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Physical Requirements:

Team members must be able to stand for the majority of their shift, use their hands, kneel, and reach as needed. Lifting up to 10 pounds may be required. Vision requirements include the ability to distinguish colors and focus.

Team members will be expected to navigate stairs and may work near moving machinery or in outdoor conditions.

Note:

Team members must be at least 18 years old and available to work evenings, weekends, and holidays.


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