Donation Ambassador

We are seeking a highly motivated and customer-focused individual to join our team as a Restore Donation Ambassador. As a key member of our team, you will play a vital role in building relationships with donors, collecting donations, and ensuring they are loaded, transported, and unloaded at our facilities with care and efficiency.

• Create excellent donor experiences with professional and courteous behavior.
• Contact donors to verify times and locations.
• Pick up donations and inventory as assigned.
• Inspect donations carefully and enforce requirements tactfully.
• Load/unload donations and sold merchandise safely and efficiently to minimize waste and maximize reuse.
• Operate company vehicles in a safe and responsible manner, conduct regular vehicle inspections, and report any maintenance needs.
• Transfer items between stores.
• Help clean, sort, and stock incoming inventory.
• Assist in preparing merchandise for display.
• Work with volunteers and/or temporary workers assigned to assist in large item pickups.
• Other duties as assigned.

• High school diploma required.
• Ability to lift up to 75 pounds safely.
• Valid Driving License with clean record - CDL is a plus.
• Familiarity with Des Moines area.
• Willingness to work with diverse staff and customer base.
• Excellent organizational, communication and time management skills.
• Committed to GDMHFH mission and environmental stewardship.
• Demonstrates the ability to use commonly used concepts, practices and procedures within the field.
• Convey clear, concise information to others, using verbal or other appropriate communication techniques.
• Complete formal training plan and assignments as required.
• Treat others in a nondiscriminatory, lawful and ethical manner, respecting the differences among people, and the value they bring to GDMHFH.
• Follow safe practices in all work activities to avoid injuries and accidents.
• All individuals with accepted offer letters must complete a PCP test and pass a background check before first day of employment.

• Opportunity to contribute to the mission of Greater Des Moines Habitat for Humanity by building homes, communities, and hope.
• Company-sponsored group medical, dental, and vision insurance.
• ReStore discount.
• Discounted Tool Lending Library membership.
• Up to 3% 403(b) company match.
• Generous PTO and Paid holidays.
• Company-sponsored training and professional development.