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Customer Service Representative

1 month ago

Ypsilanti, Michigan, United States Andy Stewart - State Farm Agent Full time
Job OverviewAs a Customer Relations Representative with Andy Stewart - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with our team, and anticipating the needs of our community members.

We are seeking a dedicated and empathetic team member who is committed to providing prompt, accurate, and friendly customer service. Your responsibilities will include establishing customer relationships, responding to inquiries, and educating customers about insurance options. You will also use your excellent communication skills to efficiently meet the needs of customers while promoting the development of our business.

Key Responsibilities
  • Establish and maintain strong customer relationships
  • Provide exceptional customer service, including responding to inquiries and resolving issues
  • Use a customer-focused approach to educate customers about insurance options
  • Collaborate with our team to meet the needs of customers and promote business growth
Requirements
  • Dedicated to customer service and passionate about helping others
  • Excellent communication and interpersonal skills
  • Proactive in problem-solving and able to work in a fast-paced environment
Benefits
  • Hourly pay plus commission/bonus
  • Growth potential and opportunities for advancement within our office
  • Paid time off and valuable career-building experience