Merchant Transaction Management Lead

2 days ago


Rock Hill, South Carolina, United States RJM Technologies, Inc. Full time
Payment Operations Role

We are seeking a Payment Operations Manager to lead our merchant transaction management efforts in Hartford, CT. The ideal candidate will have experience with payment industry research and multiple processor relationships.

Key Responsibilities:
  • Manage the payment processing functions of our Loyalty business, including consulting with clients who manage their own billing to maximize acceptance rates.
  • Develop and implement strategic plans to improve authorization rates, reduce fraud and chargebacks, and reduce payments costs.
  • Collaborate closely with external clients who manage their own merchant processing relationships.
Requirements:
  • Experience with payment industry research and multiple processor relationships.
  • Excellent analytical, operational, and problem-solving skills, with ability to learn new things quickly.
  • Advanced proficiency in Excel, Word, PowerPoint, and Outlook.
Perks and Benefits:
  • $90,000 - $120,000 per year, depending on experience.
  • Annual bonus (up to 10%) and merit increases (3%-5%).
  • DEI Program and Wellness Program with great prizes.


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